FAQs

Below you will find answers to frequently asked questions. Start by selecting a catgeory:

Ordering Germination?
Order Statuses
Not receiving update emails?
How to cancel an order
How to change / amend an order?
Accepted Currencies
Payments IMPORTANT - How to enable Java
Payment Methods
Payment Failed / Declined
Privacy & Security
Delivery Insured Delivery ( Tracking )
Shipping Methods
Shipping Prices
Which Countries do we ship to?
How do I track my order?
How Long Do Orders Take To Arrive Once Shipped?
How long does it take to process orders?
Your Account
Return / Refund How to return an item?
Received a damaged item?
Cancellation / Refunds
Contact us / Helpdesk How to contact us

Exclusive access for adults only

Content for people of 18 years of age or older, entering originalseedsstore.com is reserved for people at the age of majority. In the UK, the age of majority is 18 years old, check your local laws and respect them.

originalseedsstore.com is not responsible for the misuse or illegal use according to the law of each country regarding the traded products. Our online store complies with UK law.

General legal notice: Check your country's law regarding seeds, paraphernalia and other products related with Cannabis culture, thank you.

Enter, I'm 18 years or olderI do not accept